Introduction
Welcome to VitaCare. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App includes:
Personal Data
Personally identifiable information, such as your name, email address, phone number, and date of birth, that you voluntarily give to us when you register with the App.
Health and Medical Data
Because VitaCare provides health tracking, we collect health-related data you choose to provide, including:
- Medication schedules and adherence logs
- Symptom diary entries
- Vitals (blood pressure, heart rate, weight, blood group)
- Allergies and active prescriptions
- Doctor appointments and scheduling information
Device Information
Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, including interacting with the VitaBot AI assistant.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Process your transactions and orders (e.g., OTC medicines from our pharmacy).
- Send you daily medication reminders and notifications.
- Provide personalized health tracking insights, vitals dashboards, and gamification rewards (streaks, badges).
- Enable the VitaBot AI assistant to answer your health queries based on our medicine databases.
- Improve the functionality, design, and user experience of the App.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights
You have the right to review, change, or terminate your account at any time. You can clear your local health tracker and application data directly from your device settings or the profile tab within the App.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: